FREQUENTLY ASKED QUESTIONS

Q: WHAT IS A “FLOOR WASTE”?

A: A floor waste is a drain in the floor surface to allow water to drain away. There’s one in every shower recess, and may also be in a bathroom floor, toilet floor, laundry floor and even a kitchen floor.

Their purpose is to safely drain away water in the event of a water leak or flood – such as a burst pipe, overflowing bath, faulty dishwasher, etc. Floor wastes are also known as: Floor traps or floor vents.

Q:  WHY DO FLOOR WASTES SMELL BAD?

A: There are two main reasons:

1. The water trap in the pipe below the surface grate is replenished by water from the hand basin and/or shower. This water contains soap, body wastes, toothpaste etc. These contaminants sit in the trap, float on the surface and putrefy as bacteria and other organisms’ feed and live in it.

2. Sometimes the room will have little or no use and the trap will dry-out. This allows foul air from the sewer main (including neighbouring properties) to rise into the room.

Both of these conditions can be treated, but they require regular maintenance and most people are either unaware of the need, or already overloaded with household chores.

Q:  HOW DOES EZYDRAIN WORK?

A:  EzyDrain provides a fail-safe protection. It provides a mechanical air seal just beneath the floor grate. It allows the drain to function as it was intended – water can still pass through at full flow – but it will not allow air to rise up into the room.

The Premium EzyDrain has the added benefits of killing harmful bacteria that causes disease with proven scientifically tested results.

Q:  I’VE SEEN COCKROACHES COMING FROM MY FLOOR DRAIN – WILL EZYDRAIN STOP THEM?

A: Yes. The dark, damp space between the floor grate and the water trap is a perfect place for cockroaches, drain flies and other insects to hide and breed because they can’t be seen and water rarely (if ever) flows into the drain to disturb them. EzyDrain cuts them off from entering the room.

Q:  HOW DO I INSTALL A EZYDRAIN?

We Have a comprehensive guideline on the best procedures to install ezy drain, Click here for those instructions.

Q:  WHAT MAINTENANCE IS REQUIRED?

A:  Periodically check if you can see the EzyDrain device under your floor waste grill, if the colour is not visible and fowled up with dust or debris, place a cup of water down your floor waste to clean the surface of the device.

Q:  WON’T GERMS BE ABLE TO MOVE AROUND THE EZYDRAIN AND MAKE THEIR WAY TO SURFACES IN THE ROOM?

A:  EzyDrain is made with a special material that kills bacteria and virus organisms on contact. This significantly reduces the numbers of organisms entering the room from the sewer.

Q:  WHAT IF THE EZYDRAIN BECOMES ENTANGLED IN LONG HAIR THAT’S WASHED DOWN THE DRAIN?

A:  The EzyDrain is built to be removed as a complete unit if you need to clean it. You can also remove just the top section which is a the flap lid (by twisting to the left and lifting), rinse the flap top under a tap to clean it and replace back into the floor waste with a twisting action to lock the EzyDrain into the base, This allows you to remove and clean the only moving part (the flap) easily without having to remove the entire device.

Q:  WHAT IF I NEED TO TOUCH THE EZYDRAIN TO MOVE IT OR CLEAN IT – WON’T BEING INSTALLED IN THE SEWER SYSTEM CONTAMINATE IT?

A: EzyDrain is made from a special material that contains AgNP’s. This material kills micro-organisms on contact, so they will not swarm all over the drain seal. It is always recommended that you wash your hands thoroughly after touching any part of your sewer system.

Q:  WHEN I HAVE A SHOWER THE FLOOR DRAIN IN THE BATHROOM OVERFLOWS WITH FOAM. WILL EZYDRAIN PREVENT THAT FROM HAPPENING?

A:  Yes. Nothing can pass upwards through the EzyDrain, not foam, not water or insects, rodents or even frogs.

A: Yes. The dark, damp space between the floor grate (grill0 and the water trap is a perfect place for cockroaches, drain flies and other insects to hide and breed because they can’t be seen and water rarely (if ever) flows into the drain to disturb them. EzyDrain cuts them off from entering the room.